Roles
o Provide feedback and information to clients in relation to invoice queries
o Invoice COD jobs in a timely manner and attach a cover note asking for payment by a certain date
o Invoice FCL and LCL Sea Freight Jobs
o Invoice Air Freight B jobs
o Query/check any additional costs that may have been passed on from Carriers, Shipping Lines, Forwarders etc.
o Problem solve any errors or issues that arise when invoicing jobs
o Invoice any additional charges like waiting time that may need to be invoiced separately
o Monitor the rates from Transport Companies and update and notify co
workers of the Tomax sell rates for Port Infrastructure, Time Slot, Tolls and Fuel rates for each state at the beginning of each month
o Update Client Rates in Cargowise
o Update Company Tariffs in Cargowise
o Set up new client rates in Cargowise
o Monitor Transport invoices that have been posted, check for anomalies/extra charges and follow up and/or close jobs
o Update the Fumigation Rates for all Depots at the beginning of BMSB season and notify all co
workers of the rates
o Update the Carrier Rates Spreadsheet with as many additional charges (cost rates) and Tomax sell rates
o Liaise with the Transport Team regarding sell rates, especially for additional charges
o Liaise with the Imports Team/KAMs regarding rate updates for clients
o Liaise with the Sales Team on items that can be better quoted or inform them where/when we are close to cost so that rates can be updated
o Liaise with the Customs Team regarding clearance issues (e.g., amendments, duty refunds), Quarantine issues (e.g., inspections) and Customs issues (e.g., asbestos testing)
o Liaise with the Accounts Receivable Team regarding payment for CODs and any additional charges that may arise
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